Frequently Asked Questions
about Flyer Express Printing
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If you have a question about Flyer Express Printing that is not
answered below, please submit it using this form:
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What will this cost me?
The charge per print is four cents. A typical UD student makes about 200 prints
during a semester, so your cost is estimated to be about $8.
If I print on both sides of the paper, will I be charged for just one page?
No, since the charge is based on the number of prints rather than the number of
sheets of paper. The price of paper has very little do to with the costs of
printing. The largest portion of the expense comes from purchasing printers and
keeping them supplied with toner. However, due to the environmental savings, you
are encouraged to print on both sides whenever possible.
How does this work?
When you are ready to print a document, click the printer icon in the menubar as
normal (though the document will not yet print). Next, go to the Print Release
Web page (located at
http://printrelease.udayton.edu/)
and log in using your network user name and password.
The Print Release page will greet you and show the name of the document. It also
displays the number of pages and the amount it will cost to print.
To print the document, check the small box beside its filename, and then
click the Print button at the bottom of the document list. The document will
be released to the printer (although it may not be printed immediately if other
students' documents were sent first). Releasing the print job will charge your
Flyer Express account for the amount shown in the right column.
What if I don’t have money on my Flyer Express account?
You must have funds in your Flyer Express account to print at the Library.
You can add money to your account in several ways:
- At the Roesch Library Circulation Desk (using cash only)
- At the Office of the Bursar (St. Mary's Hall, Room 105)
using cash, credit card or personal check
- By telephone using a credit card by calling (937) 229-2456
- On the Web
using a credit card or personal check
How do I know if I even have a Flyer Express account?
If you are a UD student, then you have a Flyer Express account, even if you've
never used it. Your account number is the seven-digit number that appears on
your registration documents. Use this number to add money to your account (see
What if I don’t have money on my Flyer Express account? above).
Do I need to have a University ID card?
No, since your identity will be established when you log in to the Print Release
Web page (see How does this work? above).
If my document is printed wrong will I get a refund?
No refunds will be given, but your document can be reprinted without
charge if one of the following occurs:
- the printer damages your paper
- the printer produces an illegible print
If the printer successfully produced a document, but you are
dissatisfied with it (due to margins, font size, layout, the
information on the page, etc.) you are not eligible for a reprint.
Please review your document carefully using Print Preview before
releasing it to the printer. To request a reprint, take your damaged
or illegible prints to the DEC Help Desk outside Room 207 (if you are
in the second floor computer lab) or to the Reference Desk (if you are
in the first floor Reference Room). If the desk is vacant, please go
to the first floor Circulation Desk.
If I am charged for printing, but no document comes out of the printer, will I be reimbursed?
Depending on the circumstances, a member of the Library staff may print your
document for you at no charge, but we cannot reimburse your Flyer Express account.
If you think you are being charged but are not receiving your prints, it is
important to seek assistance immediately rather than report it later. If you're
on the first floor, please speak to the librarian at the Reference Desk, or to the
staff at the Circulation Desk. If you're on the second floor you can go to the DEC
Help Desk outside Room 207. If the problem occurred after hours, please visit the
Library IT office (Room 207) sometime during the day. Let us know the
details about what you were trying to print and what actually came out.
Can students print required E-Reserve readings for free?
No, because faculty have assigned course reserve materials as supplementary
reading for many years. In the past, these readings were available on paper
and students were responsible for their own photocopy charges.
Will faculty and staff be charged to print?
Faculty and staff will not be charged to print, although they will need to log
in to the Print Release Web page and approve their documents for printing (see
How does this work? above). Though they are currently not
being charged, the number of prints made by faculty and staff will be monitored.
Excessive printing may result in a change to this policy.
Will graduate assistants be charged to print?
Yes.
If I am a graduate student completing course work but not currently registered,
how do I print?
You will need to fill out a
Request for Certification form and submit it to your graduate program director.
Once the form has been processed, you will be able to use your Flyer Express account.
Why is the Roesch Library charging for printing?
Over two million pages were printed on University Library public printers in 2005.
Every year the number of pages printed has grown, along with the costs of paper,
toner, printers and maintenance. In addition, there is a tremendous amount of
wasteful printing in the Libraries. Every day there are hundreds of prints left
unclaimed. Finally, as more resources become available on the Web, the distinction
has blurred between photocopying a paper journal article or a professor's course
notes (always a fee-based service) and printing an electronic article or online
syllabus. The Flyer Express printing initiative is a response to all of these
factors. In addition, this action is also aligned with the Environmental Resolution
unanimously passed by the Student Government Association
(SR-0506-02) which "calls upon the administration
of the University of Dayton to undertake significant action to improve sustainability
on campus."
Since there has been funding in the past for some printing, why aren't all
students given a reasonable number of free prints per semester?
Actually, there has never been funding for printing in the Library. We have had
to cover printing expenses by not purchasing other needed items. The Library does
not receive any revenue from Flyer Express printing fees. However, it does enable
us to use our allocated funding for Library purchases.
Do other universities charge for printing?
Several other Ohio universities charge for printing, including the University of
Cincinnati, Cleveland State University, Miami University, Ohio University and
Wright State University.
How can I minimize my printing costs?
The easiest way to control your costs is to avoid the need to
print a document more than once. Make sure it's right the first
time by checking it closely in Print Preview. In most programs,
this can be done by opening the File menu and choosing
Print Preview.
Second, print only what you need. Articles on the Web, for example,
might include irrelevant menus and advertisements. Using Print
Preview, determine the page numbers of the portion you need and
enter those in the Print menu (shown below). Or highlight the text of
the article with the mouse, copy it, and then paste it into Microsoft Word.
You can adjust the font size and margins in order to print the article
as efficiently as possible.
Instead of printing a PowerPoint show with one slide per page, print
it as a Handout with several slides per page (using the settings
illustrated below).
If a PowerPoint is mostly text (without important images), you can
print it as an outline to use even less paper. Choose
Outline View
from the
Print what list, as shown here.
Microsoft Word allows you to print two pages on the same side of a
sheet of paper. Using this technique (along with duplexing), you
can print a four-page syllabus on just one piece of paper, and be
charged for only two prints. In the
Pages per sheet list,
choose
2 pages (see below).
Finally, DON’T PRINT! Save articles and Web pages on your
network drive or memory device to read onscreen later.
